Privacy Policy
Effective Date: May 6, 2026
FermaGlo Inc. (“FermaGlo,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you interact with our website, www.fermaglo.com, or use our services, including our SMS messaging program.
1. Information We Collect
We collect personal data directly from you when you:
- Place an order
- Enroll as a Business Partner
- Enroll as a Client
- Contact us for support
- Sign up for our emails or newsletters
- Opt in to receive SMS text messages from us
This may include:
- Full name
- Email address
- Phone number (including mobile number for SMS)
- Mailing address
- Payment details
- Social Security Number (for Business Partner enrollment)
- Device/browser information (collected via cookies)
- SMS consent records (date, time, and method of opt-in)
2. How We Use Your Information
We use your information to:
- Fulfill orders and deliver products
- Communicate with you about your orders, account, or business
- Process payments
- Manage your Business Partner or Client account
- Provide customer support
- Send marketing emails (with your consent)
- Send SMS messages (with your consent) — see Section 3 below
- Improve our website and services
3. SMS Communications and Mobile Information
If you provide your mobile phone number and opt in to receive text messages from FermaGlo, we collect and process the following:
- Your mobile phone number
- Your consent record (the date, time, and method by which you opted in)
- Message delivery and engagement data (e.g., whether a message was delivered or replied to)
How SMS opt-in works. You may opt in to receive SMS messages from FermaGlo by submitting your mobile phone number through one of our online forms with explicit consent (such as checking an unchecked consent box), by replying to a confirmation text, or by providing written consent during account enrollment. By opting in, you agree to receive recurring text messages from FermaGlo, which may include order updates, account notifications, event announcements, customer support responses, and (where you have consented) promotional offers.
Message frequency. Message frequency varies based on your account type and activity.
Opt-out. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at [email protected]. Message and data rates may apply.
No Mobile Information Sharing. No mobile information (including mobile phone numbers, SMS opt-in data, and consent records) will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support of the services we provide to you — such as SMS aggregators, telecommunications carriers, and messaging platform providers necessary to deliver your messages — is permitted. All other categories of use exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for any other purpose.
4. Third-Party Services We Use
We may share your data with trusted third-party service providers to help us operate efficiently:
- Stripe & PayPal – for secure payment processing
- GHL (GoHighLevel) – for CRM, communication, and marketing automation
- ShipStation – for order fulfillment and shipping
- Printful – for on-demand product production and distribution
- Google Drive & Box – for internal file storage and team operations
- SMS messaging platform providers and telecommunications carriers – solely to deliver text messages you have consented to receive
These providers may collect and process your information as needed to perform their services. Each provider has its own privacy policy, and we encourage you to review them directly. As stated in Section 3, mobile opt-in data and consent are not shared with any third party for any purpose other than delivering messages you have requested.
5. Data Retention
We retain your information only as long as necessary to fulfill our obligations or comply with legal and tax regulations. SMS consent records are retained for as long as you remain opted in, plus a reasonable period thereafter to demonstrate compliance with applicable laws.
6. Cookies & Tracking
We use cookies and tracking technologies (such as Google Analytics) to understand user behavior, improve user experience, and tailor our marketing. You can manage cookie settings in your browser or opt out of some tracking via Google’s Ads Settings.
7. Your Rights
Depending on your location, you may have rights under privacy laws such as the GDPR or CCPA, including:
- Access to your personal data
- Correction of inaccurate information
- Deletion of your personal data
- Opt-out of marketing communications
- Opt-out of SMS messages (by replying STOP to any message)
To make a request, contact us at [email protected].
8. Data Security
We use industry-standard security measures to protect your personal data, including encryption, secure servers, and limited access by authorized personnel only.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the effective date and posting the new policy on our website.
10. Contact Us
If you have questions about this Privacy Policy, or if you would like to update or delete your information, please contact:
FermaGlo Inc. Email: [email protected] Support: [email protected] Website: www.fermaglo.com